Rebates - Residential and Business
Types of rebates
DIY - You apply for the rebate after you installed the new A/C. When processed and approved by our regulator we will pay cash to your nominated account (the process takes 2 to 4 weeks from lodging). You will need to collect and provide us with the evidence of the claim, including pictures from various stages, certificates from the installers receipts/invoices for work and recycling and filled in and signed claim form (VEEC form)
POS - Your installer, including Homelab if we are contracted to do the installation, can provide a discount on the total price in lieu of the rebate. You pay the difference and we pay the rebate to the installer. The installer collects all evidence and sends it to us. POS is more convenient because it doesn't require extra work but the rebates paid are likely to be smaller because the installer doesn't have to pass the rebate in full.
FREE - Special case of POS when the rebate covers both the cost of product and installation. There is no out of pocket required to pay by the consumer
Appliance - Special case of DIY, fast and simple claim for purchasing efficient appliances. Does not require decommissioning of old product.
Rebate process
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You, the consumer, arrange the purchase or installation of the product
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The product must be approved under VEU scheme (see below how to check)
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You or your installer collects the evidence required and signed forms and send to us (we provide checklist)
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We process the application and submit to the authority to approve for registration
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Once audited and registered, we pay your cash benefit to your account (DIY) or to the installer (POS)
Please note: space heating and water heating upgrades involve replacing old equipment. It is important to document the old product in place with photographs and closeups of any brand and model markings. After the installation, the old product/equipment must be rendered permanently inoperable (decommissioned). One of the conditions of receiving the rebate is that the old products can not be re-used. You will need to keep recycling receipt and/or photographic evidence of the old and new product and the method of decommissioning.
Approved products
To check if the product is approved
1. Go to https://www.veu-registry.vic.gov.au/Public/ProductRegistrySearch.aspx
2. Select product activity from pull down list
3. Press Search
4. A list of all approved products will be dsiplayed, you can browse, filter by name or brand, export
Available activity summary
Type | Scenario | Bus | Res | DIY | POS |
|---|---|---|---|---|---|
Small upgrades | Door seals | - | Y | - | Free |
Evap vent covers | - | Y | - | Free | |
Chimney seals | - | Y | - | Free | |
Energy monitors | - | Y | - | Free | |
Replacing shower heads | Y | Y | - | Free | |
Pre-rinse valve | Y | - | - | Free | |
Hot water | Replacing gas | Y | Y | Y | Y |
Replacing electric | Y | Y | Y | Y | |
Replacing solar | Y | Y | Y | Y | |
Commercial heat pump * | Replacing gas | Y | - | Y | Y |
Replacing electric | Y | - | Y | Y | |
New install | Y | - | Y | Y | |
Heating and cooling | Replacing gas ducted | Y | Y | Y | Y |
Replacing gas non-ducted | Y | Y | Y | Y | |
Replacing RCAC ducted | Y | Y | Y | Y | |
Replacing RCAC non-ducted | Y | Y | Y | Y | |
Replacing electric slab heater | Y | Y | Y | Y | |
Replacing hard wired electric | Y | Y | Y | Y | |
Installing new RCAC | Y | Y | Y | Y | |
Windows | Double glazing | Y | Y | Y | Y |
Film or secondary glaze | Y | Y | Y | Y | |
Induction cooktops | Replacing gas cooktop | TBA | TBA | TBA | TBA |
Appliances | Fridge or freezer | Y | Y | Y | Y |
Refrigerated display | Y | - | Y | Y | |
Clothes dryer | Y | Y | Y | Y | |
Efficient TV | Y | Y | Y | Y |
* Please note: under Commercial Heat Pump activity claiming both VEECs and STCs is not allowed